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Popular questions
Frequently asked questions
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What is Bins and Out?Bins and Out is a service that automates trash bin management for homes and communities. We take your bins to the curb on collection day and return them afterward, ensuring they’re always handled without effort on your part.
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How does the service work?Our team coordinates with your trash pickup schedule. We arrive before collection to place your bins at the curb, then return them shortly after they’ve been emptied, making trash day hassle-free.
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Who can use this service?Our service is perfect for homeowners, HOA communities, vacation rental owners, elderly residents, and individuals with mobility issues. If you’re looking for a hands-free solution for trash day, Bins and Out is here to help.
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How often is the service provided?Our service is scheduled according to your trash collection days, typically once per week. If you have multiple collection days (e.g., recycling, green waste), we’ll coordinate to cover each one.
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How do I sign up?You can sign up on our website by selecting your area and completing our easy registration form. We’ll confirm your trash schedule and start managing your bins as soon as possible.
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What if I have a last-minute change in plans?If you need to cancel or reschedule a service day, just let us know 24 hours in advance. We’ll accommodate your request without any hassle.
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How does Bins and Out benefit HOA communities?Our service helps HOA communities look organized and appealing by promptly removing bins from the curb after collection. This supports compliance and keeps neighborhoods tidy.
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Is Bins and Out environmentally friendly?Yes, we promote a cleaner environment by ensuring bins are managed correctly and don’t overflow or remain outside longer than necessary.
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What happens on holidays or when trash pickup is delayed?We monitor holiday schedules and will adjust our service to account for any delays, ensuring your bins are managed effectively.
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Is there a contract or commitment required?No, our service is month-to-month. You’re welcome to use our service for as long as it’s helpful, with no long-term commitments.
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What if I need extra bins moved (e.g., recycling, green waste)?We’re able to handle any type of bin – just let us know what you need, and we’ll make sure they’re all included in our service.
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How can I cancel or pause my service?Simply give us a 30-day notice to pause or cancel. We’ll take care of the rest.
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How can I contact customer support?Our customer support team is ready to assist with any questions or adjustments. Reach us through our website, email, or phone, and we’ll be happy to help.
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